Support Center

1.1.3 Reset password

August 17, 2020

There are two ways to reset your password.


Method one:

Select the Login button on the upper right corner of the homepage, then select the ‘Forgot password' field, as shown below. You will then receive a verification code through email and will be required to input it into the next pop-up window.


After that, you can set your new password.


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Note: If you have set up two-factor authentication (2FA), you have to go through safety authentication.


Method two:

If you are logged in and wish to change your password, you can reset it directly on the dashboard, select ‘Security’ in the top left of the dashboard, then select ‘Reset’ in the top right-hand corner of the screen, which appears.


The steps are the same as method one (explained above) from there.


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